License Information

Designer › Settings › Admin › License

To see your Sintel Apps licence, open any form in the designer and go to Settings → Admin → License. Select View license information.

The License Information window shows:

Row	What it tells you
License state	Whether your licence is active, expired or missing
License type	Your plan, for example Professional or Enterprise
Valid until	The end date and how many days are left
Forms limit, Form items limit	How many forms and items your plan allows
Enabled features	Which optional features your plan includes

The buttons in the window:

• Start Trial (no credit card required), in the middle: starts a trial when you have no licence yet.
• Request a license, in the middle: buy, renew or upgrade a licence.
• Reload your license, at the bottom: loads your licence again after a change.

Features that need a licence

Some settings work only if your plan includes them:

Feature	Settings it unlocks
PDF Export	PDF Export
Custom Notification Emails	Outgoing email sender, see Custom Emails
Anonymous Access	External access, see External Access & Sharing
External Sharing	External sharing and the External Sharing panel in the form, see External Access & Sharing
Anonymous Access or External Sharing	External form behaviour, Confirmation email and Sharing invitation email

| API Integration | Allow automated submission in a workflow action's API Integration section, so another system can run the action. See The Workflow Actions API Integration | | Data Import/Export | Include list data when you export a form configuration, see Data Import/Export |

If your plan doesn't include a feature, its settings are greyed out with a message such as "PDF Export is not available in your current license." and a link to View license information.

When the licence runs out

If the licence has a problem, the form shows a message at the top, above the status. People who fill in the form see it too, not only you. The designer doesn't show it.

Message in the form	What it means
Your license has expired but you're in a grace period. Please contact the form owner for assistance.	The licence expired less than 7 days ago. The form still works. Renew the licence now
Your license is not valid. It may be Inactive, Expired or have exceeded the usage limits. Please contact the form owner for assistance.	The 7 days are over, the licence is disabled, or you have more forms than Forms limit allows. Items can't be saved
Failed to load license information. Some features may not work as expected.	The licence couldn't be checked, for example because of a connection problem. Reload the form

When the list has more items than Form items limit allows, saving fails too, with the error Invalid license.

To fix it, open License Information as described above. Select Request a license to renew or upgrade, then Reload your license.

Related: Settings Tab (Overview).